Repro makes the EULEN Group visible to over 40 major purchasing companies in the energy and utilities sector and enables it to quickly establish its credentials as a supplier.
The EULEN Group, founded in 1962, has grown into a multinational company for specialised services offering a portfolio of over 80 services to more than 7,000 international clients. With over 90,000 employees and annual sales in excess of 1,600 million euros, the company has always had a responsible, innovative and social-oriented vision, with a focus on continuous improvement of the quality and sustainability of the services it provides to its clients. In addition to being a member of the Repro community, which provides supplier prequalification for utility sector buyers in South America and Southern Europe, the EULEN Group has been conducting audits with Achilles for almost 10 years.
Founded in 1962, Grupo EULEN has grown to become a multinational provider of specialized services, offering a portfolio of over 80 services to more than 7,000 clients internationally. With over 90,000 employees and annual sales exceeding 1.6 billion euros, the company has always maintained a responsible, innovative, and socially conscious vision, with a focus on the continuous improvement of the quality and sustainability of the services it provides to its clients. Over the years, Grupo EULEN’s success has allowed it to expand from Spain to 14 countries in Europe, Latin America, and Central America.
Challenge
The growth of Grupo EULEN, both in Spain and internationally, has brought logistical and administrative challenges to the business. “The different entities of our company cover different services such as security, cleaning, social and health services, environment, maintenance, and others,” explains Ana Herrero, Functional Administrator-CRM Services Manager at Grupo EULEN. “Previously, we had a challenge with document management. For example, an employee could have a quality certificate covering work in a specific area, while another employee could have a different certificate for another area.”
This meant that registering and storing relevant certifications covering environmental management, health and safety management, and quality management systems across the wide range of business units of Grupo EULEN in various countries became a complex organizational challenge. Additionally, compiling the most up-to-date documents to include in a business proposal to a potential client could be challenging, especially if there was a tight deadline.
Solutions
This is one of the reasons why being part of the Achilles Repro community is beneficial for Grupo EULEN. Repro provides Grupo EULEN with visibility among more than 40 major purchasing companies in the energy and public services sector, allowing it to quickly establish credentials as a supplier. Quick and efficient access to the certification held by each business unit in Grupo EULEN is an important part of this process.
“We have been working with Achilles for more than 20 years”. The main benefit is the ease of presenting documentation when participating in a bid. Having certification in Repro saves us from having to send documents separately, which would be a lot of work. Saving time and having everything organized in one place is crucial.”
Ana Herrero, Functional Administrator-CRM Services Manager at Grupo EULEN
Results In addition to being a member of the Repro community, which provides supplier prequalification for buyers in the public services sector in South America and Southern Europe, Grupo EULEN has been conducting audits with Achilles for almost 10 years and currently holds a score of 75/100.
According to Ana Herrero, working with Achilles and the Repro community helps build trust between Grupo EULEN and current and potential clients. “If your clients trust you, it’s because you help improve the performance of companies. Intangible qualities like trust hold significant value,” she says.
As Grupo EULEN continues to evolve, Achilles will continue to provide support in auditing its management systems. “Achilles conducts very comprehensive annual audits for 4 companies within the Grupo EULEN, involving different departments. These audits identify areas for improvement that we implement year after year,” comments Ana Herrero.
Results
In addition to being a member of the Repro community, which provides supplier prequalification for buyers in the public services sector in South America and Southern Europe, Grupo EULEN has been conducting audits with Achilles for almost 10 years and currently holds a score of 75/100.
According to Ana Herrero, working with Achilles and the Repro community helps build trust between Grupo EULEN and current and potential clients. “If your clients trust you, it’s because you help improve the performance of companies. Intangible qualities like trust hold significant value,” she says.
As Grupo EULEN continues to evolve, Achilles will continue to provide support in auditing its management systems. “Achilles conducts very comprehensive annual audits for 4 companies within the Grupo EULEN, involving different departments. These audits identify areas for improvement that we implement year after year,” comments Ana Herrero.
